local-business
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JP Battaglia and the Business of Knowing Where You Are
A Virginia Beach operator moves between service businesses, property, and a camera - three kinds of work joined by patience, local knowledge, and the useful habit of paying attention.
Christina Burke Found a Business Model in the Dollar Bin
The Missouri technology executive discovered that donated coats, crowded tables and one-dollar price tags could do more than clear a room. They could help a town finance the causes it cared about.
Pursarth Tuladhar Is Mapping the Internet's Blind Spot, One Corkboard at a Time
After years spent measuring clicks for internet companies, the Simbasite co-founder went walking. His map of San Francisco's community bulletin boards reveals a practical philosophy: useful technology begins with noticing how people already work.
Naveen Gupta
Naveen Gupta is the co-founder and CEO of Birdeye, a Palo Alto-based AI-powered customer experience platform that serves over 100,000 businesses globally. Inspired by a personal struggle to find a quality surgeon for his mother at Stanford, Naveen and his brother Neeraj built Birdeye in 2012 to help businesses manage their online reputation and grow through customer feedback. Under his leadership, Birdeye crossed $100M ARR in 2023, raised over $93M in total funding, and pioneered what Naveen calls 'Experience Marketing' - the discipline of turning customer satisfaction into organic growth. A veteran of Yahoo and RingCentral, he brings deep product and operational expertise to one of SaaS's quietest success stories.