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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

livevox

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Legend
Louis Summe and the long argument for making things easier
Founder · Executive · Operator

Louis Summe and the long argument for making things easier

He spent two decades turning LiveVox from a voice specialist into a broader contact-center platform. Now, at VanillaSoft and on Aspect’s board, Louis Summe is still working on the space between a company and the people trying to reach it.

louis-summe · livevoxRead →
Company
LiveVox gave the call center a memory.
Saas · Enterprise · Ai

LiveVox gave the call center a memory.

The phone call was only part of the problem. LiveVox built a business around keeping the rest of the conversation in view - and NICE bought that outbound expertise.

livevox · contact-centerRead →