knowledge-process-outsourcing
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The Quiet Machine Room Behind Wall Street's Trades and Your Favorite Brand's Homepage
Two Wharton classmates started a "virtual" outsourcing shop in a small South Mumbai office in 2000. Twenty-five years later, eClerx settles trades, cleans data, and builds e-commerce pages for the Fortune 500 - and is betting its next chapter on AI that reshapes work instead of replacing people.
Alok Aggarwal
Dr. Alok Aggarwal is the CEO and Chief Data Scientist of Scry AI, a San Jose-based enterprise AI company he founded in 2014. A Johns Hopkins PhD with deep roots at IBM Research and as co-founder of Evalueserve - where he coined the term 'Knowledge Process Outsourcing' - Aggarwal has spent four decades building AI systems that actually work in regulated industries. His 2023 book 'The Fourth Industrial Revolution & 100 Years of AI (1950-2050)' topped Amazon bestseller charts in multiple categories. Scry AI serves banking, insurance, manufacturing, and government clients with explainable, audit-ready AI deployed on 60+ proprietary models.