intelligent-automation
(16)
Startek’s AI Bet Still Has 50,000 People on the Line
The customer-service outsourcer’s merger with CCI Global puts more than 50,000 associates behind its AI ambitions. Its customer projects show where automation earns its keep - and why people remain in the picture.
Kanerika Wants to Turn the $80 Change Request Into a 12-Week Migration
The Austin consultancy built software to automate the least glamorous work in enterprise tech. Its real test is whether FLIP can make migrations faster without turning governance into cleanup duty.
Bits In Glass Makes Expensive Enterprise Software Actually Work - And the Boring Bits Are the Point
The Edmonton consultancy built a business around the least glamorous part of digital transformation: making software, data and people cooperate. Its case studies show why that connective work can turn 48-hour queues into 10-minute workflows - and why the same playbook can still fail.
The Company That Runs on Boring: How Simplify Group Turned 17 Years of Health Insurance Plumbing Into an AI Portfolio
For 17 years, Simplify Healthcare quietly ran the paperwork behind 70-plus health plans. In late 2025 its founder folded that experience into a four-company group betting that operational scar tissue, not just models, is what makes enterprise AI actually work.
The VC Firm Betting That Software Is About to Get Its Hands Dirty
Converge VC backs pre-seed through Series A companies where AI, software infrastructure and machines meet the stubborn physics of work. Its pitch is capital with operating memory - and fewer scripts for founders to follow.
The 30-Year-Old IT Firm Making Enterprise AI Grow Up
Marlabs spent three decades doing the unglamorous systems work behind big companies. Now it is packaging that muscle into AgilityAI - a bid to turn stalled experiments into governed, measurable operations.
Trinetix
Trinetix does not sell enterprises another AI demo. Its 1,100-plus practitioners redesign the stubborn workflows around the technology - and stay long enough to make the new system useful.
Neutrinos
The Singapore startup betting that insurers do not need to replace their aging core systems - they need software smart enough to work around them.
Genpact
Born inside GE to make back-office work run better, Genpact is turning three decades of process knowledge into agentic software - and betting that enterprise AI will be won in the unglamorous last mile.
apptomate Digital
From Chennai, Apptomate sells the unglamorous but essential work of turning aging systems, AI experiments and software ideas into production platforms. Its pitch is less about one magic product than becoming the engineering bench a client does not have in-house.
AMISEQ
AMISEQ has built a 650-plus-person business around an unglamorous enterprise truth: buying technology is easy; making it run across old systems, strict controls and global teams is the difficult part.
ISATEC
ISATEC is a Malaysia-based enterprise software and IT services company that helps large enterprises and governments across Asia-Pacific with digital transformation, observability, application performance, cybersecurity, cloud modernization and intelligent automation. Founded in 1994 and based in Petaling Jaya, Selangor, it is a long-standing Dynatrace and Microsoft partner and an associate company of the regional IT group VSTECS, building products such as the KUBE low-code automation platform, the justSAMit IT asset management service and the SAMLite/IdentityLite identity tools.
Laiye
Laiye is a Beijing-founded enterprise automation company building a Work Execution Platform that combines Robotic Process Automation (RPA), Intelligent Document Processing (IDP), conversational AI and, increasingly, large-language-model-powered AI agents. Started in 2015 by a group of Ivy League and ex-Baidu engineers, Laiye pitches 'digital workers' that handle repetitive back-office tasks so people can focus on higher-value work. It is the only Chinese vendor named in the Gartner Magic Quadrant for RPA for five consecutive years, serves hundreds of Fortune Global 500 and China Top 500 companies, and has raised roughly US$211 million across seven rounds.
Automation Anywhere
Automation Anywhere is a San Jose-based enterprise software company building agentic process automation - software bots and AI agents that handle the repetitive office work humans do not want to do. Its Automation 360 platform combines RPA, document AI, and generative-AI co-pilots to run end-to-end workflows for global enterprises across finance, healthcare, manufacturing, and the public sector.
JIFFY.ai
JIFFY.ai is an enterprise AI platform purpose-built for financial services — combining no-code app development, intelligent document processing, RPA, and generative AI into a unified HyperApp architecture. Founded in 2018 by Babu Sivadasan (formerly of Envestnet and Stamps.com) and a team of co-founders, the company targets wealth managers, banks, broker-dealers, and RIAs looking to automate client onboarding, account servicing, advisor workflows, and compliance operations without writing a line of code. With $105M+ in total funding and marquee customers reducing onboarding costs by 30% and advisor service time by 50%, JIFFY.ai sits at the intersection of AI hype and real financial-services plumbing.
Notable
Notable is the AI platform purpose-built for healthcare, automating over 1.5 million tasks daily across more than 12,000 sites of care. Founded in 2017 by Pranay Kapadia, Adam Ting, and Justin White in a Burlingame garage, the company has grown to serve 38 million patients cumulatively. Notable's AI agents handle patient scheduling, insurance verification, referrals, care gap closure, and revenue cycle management - eliminating hundreds of hours of administrative busywork per provider annually. Backed by ICONIQ Growth, Greylock, and F-Prime Capital with $119 million in total funding at a $600 million valuation, Notable counts CommonSpirit Health, Intermountain Health, CityMD, and Inova Health among its major healthcare system partners.