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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

insurance-technology

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Story
Customer Communications Software Has an Identity Crisis
Saas · Enterprise · Fintech

Customer Communications Software Has an Identity Crisis

Six vendors promise better customer conversations, but they solve very different problems. The useful question is not which platform wins - it is where your communication actually breaks.

customer-communications-management · document-automationRead →
Story
GhostDraft Turns Insurance Paperwork Into Two-Day Work
Saas · Enterprise · Developer Tools

GhostDraft Turns Insurance Paperwork Into Two-Day Work

Born in 1984 as one of the first document composition engines, GhostDraft now runs the whole insurance communications lifecycle for 150+ carriers - letting business teams ship compliant policies, claims and letters without waiting on IT.

ghostdraft · customer-communications-managementRead →