insurance-distribution
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Michele Grosso and the distance between a policy and a person
He learned insurance inside AXA and MetLife. With Democrance, Michele Grosso set out to shorten the journey between an insurer and the people its usual channels never reached.
Ben Munro and the business of getting insurance unstuck
After years underwriting risk in Bermuda, Ben Munro helped build Briza to connect insurers with the people selling their policies. His route from insurance executive to software founder and back reveals how much work happens between a quote and a customer.
Patrick Kelly and the Sixty-Page Problem
A financial advisor met a 60-page application and discovered that selling insurance was easier than delivering it. His answer became two companies, one recurring obsession and a wager that the industry's least glamorous problems are worth solving properly.
Brendan McLoughlin Has Spent 30 Years Making Messy Businesses Legible
Before insurance software, he launched consumer brands, built a $20 million business and helped remake a medical-education company. At e123, the same instinct has a new target: the spreadsheets, handoffs and blind spots hiding inside distribution.
Max Bruner Found Insurance’s AI Opportunity Hiding in the Inbox
After foreign policy, farm drones and pay-per-mile auto coverage, Bruner arrived at a stubborn conclusion: the most useful AI may be the kind that quietly finishes an insurance broker’s work.
Mark Scafaro Found the Insurance Shortcut: Keep the Agent, Delete the Waiting
Life insurance spent years trying to automate away the people who sell it. Mark Scafaro built Afficiency around a more practical idea: preserve the human conversation, then make everything around it move in one sitting.
Niji Sabharwal Turned Insurance’s Licensing Maze Into Infrastructure
A compliance crisis taught Niji Sabharwal where insurance software breaks. He and Jenn Knight spent seven years turning that lesson into AgentSync - then he chose to hand the CEO job to a different kind of operator.
The Marketer Who Reads Insurance Like a Customer
For 20 years he has been rebuilding how insurance companies talk to the people who buy from them. Now he runs the brand for one of the country's largest small-business carriers.