She left an engineering job at Instacart to help cities respond to homelessness. Outreach Grid began with a deceptively practical question: how could the people helping the same person share what they knew?

Jamie Almanza is the CEO of Bay Area Community Services (BACS), a 70-year-old Oakland nonprofit she has led since 2010 - scaling it from a small mental-health agency into a 500+ person, $100M+ social impact operation that houses, supports, and prevents homelessness for more than 20,000 Northern Californians a year.