Behind the holiday photos sit calendars, cleaners and a small mountain of messages. Hostaway turned that administrative mess into a software business, survived a travel shutdown and is now betting on AI to handle more of the shift.
Founded in 2010 with the Mall of America as its first account, Kipsu turned front-desk texting into a real-time engagement engine now used by 1,600+ organizations in about 30 countries.
Akia wants to turn the hotel front desk into an invisible operating system - answering the midnight text, issuing the door code and selling the late checkout while the human staff handles the moments that actually need a human.