The Portland-via-New Zealand software company turning everyday customer feedback into marching orders for frontline teams - and betting AI agents can make service businesses grow by simply being nicer.
James Kubik is the co-founder and CEO of Somewear Labs, a San Francisco company building satellite-and-mesh communications hardware and software for teams that operate where cell towers end. A Northwestern product-design engineer and former Intuit product leader, he launched Somewear in 2017 after a childhood friend drowned in a Lake Michigan sailing accident with no way to call for help. Somewear's pocket-sized devices - Relay and the hybrid mesh/satcom Node - now serve every U.S. Department of Defense service, federal agencies, wildland firefighters, and backcountry explorers. The company raised a $13.7M Series A in 2022 backed by a roster of Fortune 500 CEOs.