frontline-performance
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The Dashboard Was Right. The Employee Was Still Stuck.
Centrical began with a simple irritation: companies could measure frontline work but struggled to improve it. Its answer is a loop that turns a number on a screen into practice, coaching and a second look at the result.
Tim Regnier
Tim Regnier is the CEO and co-founder of Smart Access, a frontline performance management software company he started in Edmonton, Alberta in 2015 and now runs from San Francisco. After nearly a decade running retail-tech ventures, Regnier built Smart Access to solve the visibility gap for managers on warehouse, manufacturing, and store floors, turning static SOPs into living documents and pairing them with AI-driven observations, coaching, and analytics. His guiding belief that 'all truth is found on the floor' has shaped a platform used by top retail and logistics enterprises, and the company raised a $12M Series A in 2026.