frontline-operations
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Erik Mirandette and the Long Road to the Factory Floor
Before he helped put software into factories, Erik Mirandette crossed Africa by dirt bike, served in military counterintelligence and learned a durable lesson: useful systems begin with the people closest to the problem.
Noreen Allen Makes Complicated Companies Legible
Across telecom, cloud software and retail technology, Noreen Allen has kept returning to the same hard assignment: find the story inside a complicated business, make it credible, and give people a reason to act on it.
Jeremy Wallace Has Spent Three Decades Turning Friction Into Action
Before retail teams were his audience, the wind was his feedback loop. Jeremy Wallace's route from sailing coach to SaaS founder to Zipline marketing chief is a study in making the next move clear.
Justin So Is Putting the Factory Manual Inside a Text Thread
After watching answers vanish into binders, software silos and veteran operators' heads, Justin So built Sidekick around the one interface every shift already understands: a message.
Natan Linder
Natan Linder is the cofounder and CEO of Tulip Interfaces, the no-code frontline operations platform that reached a $1.3B valuation with its $120M Series D in January 2026. An MIT Media Lab PhD out of Pattie Maes' Fluid Interfaces Group, he also cofounded and chairs Formlabs, the desktop 3D-printing company behind the Form 1 Kickstarter. He wrote the book Augmented Lean and hosts the Augmented Ops podcast, arguing that software should give frontline workers superpowers rather than automate them away.