In this Harvard Innovation Labs 'Startup Secrets' workshop, veteran venture capitalist and Underscore VC founding partner Michael Skok walks a room of founders through how to define, evaluate, and build a compelling value proposition. Arguing that the number-one reason companies fail is not solving a valuable enough problem, Skok lays out a practical toolkit: nailing the 'for who,' finding a minimum viable segment, testing pain with the 'Four Us' (Unworkable, Unavoidable, Urgent, Underserved), distinguishing latent/aspirational needs from blatant/critical ones, replacing 'faster, better, cheaper' with the '3Ds' (Disruptive, Discontinuous, Defensible), and measuring the 'gain/pain ratio.' Real founders from Kazakhstan, Kenya, South Africa, and beyond pressure-test their ideas live as Skok returns again and again to one refrain: stop pitching, and go ask your users.
Reid Christian is a General Partner at CRV (Charles River Ventures), one of the longest-running venture firms in Silicon Valley. A former college basketball captain who grew up on a dirt road in rural Maine, he joined CRV in 2017 after stints at Battery Ventures, Symmetric Capital, and startup Salsify. Reid focuses on early-stage B2B companies - particularly developer tools, security, infrastructure, and vertical SaaS - and has backed breakout companies including Vercel, Postman, Tailscale, Factorial, Squire, and Clerk. His investment thesis centers on founder-market fit and the expanding role of developers as enterprise buyers.