
A patient-finance manager became a critical-care nurse, then turned years of binders, portals and repeated explanations into a company. Jean Ross’s useful idea is simple: the record should travel with the family.
A nurse and her software-veteran neighbor built an app to replace caregivers’ bursting binders. The harder lesson was that downloading records is only the first mile - the real business is helping families and community teams use them when care changes hands.
Cariloop is a Dallas-area health and wellness company that helps working caregivers manage the demands of caring for children, aging parents, and other loved ones. Sold to employers as a benefit, its Caregiver Support Platform pairs each family with a dedicated, licensed Care Coach and a secure portal for storing documents, finding and booking care providers, and navigating medical, financial, and legal questions. Founded in 2012 by Michael Walsh and Steven Theesfeld, the company has supported more than 300,000 families and raised roughly $43 million across seed through Series C rounds.
Noora Health is a nonprofit that treats families as an untapped part of the care team. By training patients' relatives with practical, condition-specific health skills while they wait in hospital wards - then reinforcing that training after discharge through WhatsApp, voice calls, and live chat - its Care Companion Program has reached tens of millions of caregivers across India, Bangladesh, Indonesia, and Nepal, cutting newborn readmissions and post-surgical cardiac complications.