
The Dscout founder spent years turning private moments into useful evidence. His new problem is faster and stranger: how to preserve human judgment when machines make answers cheap.
Dscout escaped the focus-group room by putting a research diary in people’s pockets. Its next trick is harder: using AI to make research faster without turning lived experience into beige summaries.
The Atlanta-based research platform spent a decade making customer conversations easier to run. Its next bet is harder: joining human interviews, AI agents and survey data without turning insight into synthetic mush.