experience-management
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The Senior-Care Software Company That Wants to Catch Turnover Before the Goodbye
Activated Insights stitched recruiting, training, surveys and recognition into one operating loop for senior care. The bet is simple: the warning signs arrive before the resignation, the bad review or the lost referral - if a provider knows where to look.
Sogolytics
How a bootstrapped survey tool from Herndon, Virginia quietly grew into an experience management platform serving 100,000 customers - and why it still refuses to hide its best features behind an upsell.
SurveySparrow
Stop guessing why customers are unhappy. SurveySparrow turns feedback into answers with AI that asks the follow-up question a form never could.
Qualtrics
It started with a professor's throat cancer and a basement in Provo. Two decades later, Qualtrics turned the humble survey into a $12.5 billion category called experience management - and taught the enterprise to listen.
Netigate
Unify the voice of your customers and employees in one AI-powered platform.
Medallia
Medallia unifies every customer signal and applies industry-leading AI to deliver the intelligence and outcomes today's leaders need to transform their business.
Forsta
Three research-tech pioneers walked into a merger and came out as one platform. Forsta - Norwegian for 'to understand' - now wants to be the connective tissue between everything a company knows about its customers, employees, and patients.
SurveySensum
SurveySensum is an AI-enabled customer experience and feedback platform that lets mid-to-large enterprises build, distribute, and analyze NPS, CSAT, CES, employee, and market-research surveys in real time. Founded in 2019 by Rajiv Lamba as a product of NeuroSensum, it positions itself as an affordable, execution-focused alternative to enterprise stacks like Qualtrics and Medallia, pairing omnichannel survey distribution with AI-driven text and sentiment analytics and closed-loop action management.