ecommerce-support
(5)
The Outsourcing Shop That Answers Your Inbox From Dipolog
A 130-person outsourcing team in a small northern Mindanao city quietly runs the inbox, the spreadsheet and the sales pipeline for businesses on the other side of the world.
Tidio
Scale customer service without sacrificing customer trust or authenticity. Whether you want to improve support quality or automate up to 67% of conversations Tidio keeps support fast, reliable, and human.
Dixa
The agentic CS platform behind exceptional ecommerce brands.
Flip
Flip is a New York-based vertical Voice AI company that answers customer service phone calls and resolves them end-to-end, without a live agent. Instead of routing callers through legacy IVR menus, Flip's AI assistant integrates deeply into a brand's backend systems to actually complete tasks - checking order status, processing returns, booking rides, and handling billing. The platform is purpose-built for specific industries (retail eCommerce, healthcare, and transportation) rather than offered as a one-size-fits-all bot. As of January 2026 Flip had automated more than 300 million calls for over 250 brands, automating up to 90% of inbound volume, and raised a $20M Series A.
wrrk
wrrk is an Austin-based customer-experience company that builds and runs fully-managed support organizations for high-growth brands. It blends vetted USA-based and Philippines-based agents with tooling and automation to deliver omnichannel customer service - phone, chat, email, SMS, social and marketplace - so startups and consumer brands get the reliability of an in-house team with the flexibility of an outsourced one. wrrk supports 125+ brands including Bombas, Supergoop, Taylor Stitch, Momofuku and AllTrails.