
Before Copper, Jon Lee sold advertising technology and Facebook games. His next wager was quieter: build software that asks less of the people using it.

Before AI became every marketer's favorite noun, Carrie Shaw had spent decades learning how software earns trust: understand the person using it, find the few things that matter, and tell the truth clearly.

Dynamics 365 or Copper is not really a features fight. It is whether your company lives inside Microsoft or Google - and almost everything else follows from that one fact.

The best CRM is not the one with the longest feature list. It is the one that matches how your company sells, governs data and gets people to update the pipeline.
Dennis Fois is the CEO of Bloomerang, the leading nonprofit donor management and CRM platform serving over 26,000 organizations across North America. With more than 25 years of international leadership in CRM and customer experience technology - spanning roles at Copper CRM, NewVoiceMedia (sold to Vonage for $350M), Rant & Rave, eGain, Barclays, and ADP - Fois brings a rare combination of high-growth SaaS playbook execution and genuine conviction about the nonprofit sector's transformative potential. Based in San Francisco, he joined Bloomerang in January 2023 to lead the company's next phase of growth, overseeing a strategic investment from Warburg Pincus in 2024 and the acquisitions of Qgiv and InitLive to build what he calls the 'First Giving Platform.'