Its SmartChat service pairs AI targeting with human conversation to catch website visitors before they leave. The sales pitch: more qualified enquiries from the traffic you already bought.

Drift made the B2B website answer back, qualify a lead and book the meeting. A decade later, its sunset is a sharp lesson in what software buyers own - and what they merely rent.
The easiest & fastest way to add live chat to your website. FREE for the first 30 days!
Eight companies - from a free widget called tawk.to to Salesforce's new AI seller Piper - are fighting over the little box in the corner of your screen. The chat bubble stopped answering questions and started closing deals.
More than a chatbot - an AI agent that works your marketing funnel 24/7.
Most people type on a keyboard without thinking about it. Bobble AI built a business on the few seconds you spend there - turning stickers, transliteration and predictive text into a 100-million-user media platform.
CloudTask is a Miami Beach-based go-to-market marketplace and managed-services provider that helps B2B and SaaS companies hire vetted remote sales, customer success, and support talent - plus agencies and software - in as little as 48 hours. Founded in 2014 by Amir Reiter, the bootstrapped company sources pre-vetted, primarily Latin American SaaS professionals with video profiles and transparent pricing, and has expanded into a broader RevOps ecosystem covering SDR/BDR staffing, lead generation, conversational marketing, and the emerging category of GTM engineers.
Kraig Swensrud is the co-founder and CEO of Qualified, the AI-powered pipeline generation platform built natively on Salesforce. A serial entrepreneur and former Salesforce CMO, he has founded three companies - Kieden (acquired by Salesforce in 2006), GetFeedback (acquired by Campaign Monitor in 2014, later by SurveyMonkey), and Qualified (acquired by Salesforce in April 2026 for an estimated multi-hundred million valuation). At Qualified, he built the category of conversational marketing and agentic AI for B2B enterprises, raising $163M in funding and growing to ~260 employees before the acquisition completed a full-circle return to Salesforce.
Qualified is the San Francisco company that built Piper, the AI SDR agent that nurtures and converts website visitors into qualified pipeline for B2B enterprises. Born inside the Salesforce ecosystem and now being absorbed back into it, Qualified turned the corporate website from a brochure into a 24/7 sales floor.
Sean Whiteley is a three-time enterprise software founder and President of Qualified, the AI pipeline generation platform he co-built with long-time partner Kraig Swensrud. Having navigated every major tech platform shift - from on-premise to cloud to AI - across a 30-year career that includes stints at AOL, PwC, PeopleSoft, webMethods, and Salesforce, Sean brings rare pattern recognition to go-to-market strategy. His companies have a track record of building deep inside the Salesforce ecosystem and exiting to strategic acquirers: Kieden to Salesforce (2006), GetFeedback to SurveyMonkey (2019), and now Qualified to Salesforce again (2025), in a deal that cements his legacy as one of enterprise software's most consistent repeat founders.

Dave Gerhardt is the founder and CEO of Exit Five, the #1 paid community for B2B marketers, with 5,700+ members and $3M+ in annual revenue. A former CMO who rose from PR intern to the CMO chair at Drift and Privy, he turned a decade of B2B marketing experience into a bootstrapped media company built on LinkedIn influence, a 50k+ subscriber newsletter, and a podcast with 348+ episodes. He is the author of Founder Brand (2022) and co-author of Conversational Marketing (2019), and lives in Burlington, Vermont.