Toronto Public Library lends far more than books: bandwidth, tools, museum passes, job help and, increasingly, a place to find a crisis worker. Its 2023 cyberattack exposed the risk in that civic super-app - and the stubborn value of the rooms that stayed open.
The organization famous for celebrity tours has become something less theatrical and more useful: a privately funded support network that follows military life from enlistment to deployment to the long trip home.