community-services
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Peter Kim and the Quiet Arithmetic of Dignity
The Grande Prairie Salvation Army executive has spent a decade turning a personal second chance into practical systems of choice, listening and shared credit.
Fawaaz Safeek Is Building the Brand Behind the Safety Net
A business-school marketer became a nonprofit operator. His work asks a practical question: can a charity build trust as deliberately as a company builds demand?
Toronto Built a 100-Branch Social Network - Then the Computers Went Dark
Toronto Public Library lends far more than books: bandwidth, tools, museum passes, job help and, increasingly, a place to find a crisis worker. Its 2023 cyberattack exposed the risk in that civic super-app - and the stubborn value of the rooms that stayed open.
USO
The organization famous for celebrity tours has become something less theatrical and more useful: a privately funded support network that follows military life from enlistment to deployment to the long trip home.