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Primary Record Started With a Medical Binder. Then It Found the Bigger Business Hiding Outside the Hospital.
A nurse and her software-veteran neighbor built an app to replace caregivers’ bursting binders. The harder lesson was that downloading records is only the first mile - the real business is helping families and community teams use them when care changes hands.
Shanel Fields
Shanel Fields is the founder and CEO of MD Ally, a public safety telehealth company that plugs virtual care directly into the 911 system so non-emergency callers get routed to the right help instead of an ambulance. A Cornell graduate and Wharton MBA, she spent her first year doing ride-alongs with dispatchers and first responders before building the platform solo. The daughter of a volunteer EMT, she has raised more than $23M, taken MD Ally through Techstars, joined the Techstars board of directors, and been featured by The New York Times and Good Morning America.
MD Ally | 911 Network Navigation
MD Ally is a New York-based health-tech company that plugs telehealth directly into the 911 system. Founded in 2018 by Shanel Fields, the daughter of a volunteer EMT, the platform adds a 'virtual response tier' so dispatchers can route non-emergency callers to the right care instead of automatically sending an ambulance and an ER trip. By partnering with public-safety agencies and insurance payors, MD Ally cuts unnecessary emergency costs while connecting patients to telehealth, mental health and social services.