community-management

(6)
Story
Your Community Migration Ends Where the Admin Work Begins
Saas · Enterprise · Social

Your Community Migration Ends Where the Admin Work Begins

Moving members is the visible job. The lasting work is designing permissions, identity, moderation and releases that a real team can safely operate after launch.

community-migration · community-managementRead →
Story
Stop Shopping for a Community Platform
Saas · Enterprise · Media

Stop Shopping for a Community Platform

Glue Up, Patreon, Common Room and Invision Community all sell “community.” What they actually sell are different answers to who belongs, who pays and what participation is worth.

community-platforms · community-managementRead →
Story
The Quiet War to Own the Audience You Rent
Saas · Enterprise · Social

The Quiet War to Own the Audience You Rent

From a forum engine older than the iPhone to a fresh crop of venture-backed startups, a whole industry now sells institutions the same promise - a home for their people that no algorithm can take away overnight.

community-platform · member-engagementRead →
Story
Everyone Is Suddenly In The Business Of Belonging
Saas · Enterprise · Social

Everyone Is Suddenly In The Business Of Belonging

From a Fortune 500 CRM to a solo podcaster's chat room, four very different companies are chasing the same prize - the crowd that keeps coming back. Here is how the fight for online community actually breaks down.

community-management · online-communitiesRead →
Story
Everyone wants a community. Almost nobody owns theirs
Saas · Enterprise · Developer Tools

Everyone wants a community. Almost nobody owns theirs

Six platforms - from open-source Discourse to enterprise Khoros and Salesforce - are quietly fighting over the same thing: the conversations your customers have about you. Building that crowd turns out to be the easy part. Owning it is where it gets expensive.

online-community · community-softwareRead →
Story
The Six-Way Fight to Run Your Online Community
Saas · Enterprise · Social

The Six-Way Fight to Run Your Online Community

IgniteTech, Bevy, Threado, Salesforce, Raklet and Patreon all sell the same promise - a home for your people. Here is how six very different companies are carving up the business of belonging.

community-platform · community-managementRead →