client-communication
(2)
Otto wants your vet to finish the notes before dinner
Veterinary clinics have plenty of software. Otto is betting that connecting the work between appointments matters more than adding another tool.
Mascotte | Client & Operations Support for Vets
Mascotte is a Miami-based, tech-enabled operations company that gives veterinary clinics dedicated remote staff - CSRs, receptionists and vet techs - trained to each practice's own workflows and assigned exclusively to it. Branded internally as 'Mascotteers', these full-time team members handle phones, scheduling, prescription coordination, lab follow-ups and client communication inside the clinic's existing systems, promising up to 50% cost savings versus a local hire while reducing staff burnout. Founded in 2023 by former CarHopper CEO Bora Hamamcioglu and backed by a $1.2M pre-seed led by Nuwa Capital, Mascotte positions itself as the virtual front desk and back office for modern, high-growth veterinary practices.