Mascotte | Client & Operations Support for Vets

Mascotte is a Miami-based, tech-enabled operations company that gives veterinary clinics dedicated remote staff - CSRs, receptionists and vet techs - trained to each practice's own workflows and assigned exclusively to it. Branded internally as 'Mascotteers', these full-time team members handle phones, scheduling, prescription coordination, lab follow-ups and client communication inside the clinic's existing systems, promising up to 50% cost savings versus a local hire while reducing staff burnout. Founded in 2023 by former CarHopper CEO Bora Hamamcioglu and backed by a $1.2M pre-seed led by Nuwa Capital, Mascotte positions itself as the virtual front desk and back office for modern, high-growth veterinary practices.