citizen-development
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Erik Mirandette and the Long Road to the Factory Floor
Before he helped put software into factories, Erik Mirandette crossed Africa by dirt bike, served in military counterintelligence and learned a durable lesson: useful systems begin with the people closest to the problem.
Quickbase Built a $200 Million Business Fixing the Work Your Big Software Forgot
Quickbase lives in the awkward gap between a spreadsheet that cannot scale and an enterprise system that will not bend. Its wager: the people closest to the work should be able to build the missing software - without giving IT a governance migraine.
Workato
Workato is a Palo Alto-based enterprise automation and integration platform (iPaaS) that lets IT and business teams build cross-app workflows - called Recipes - with low-code/no-code building blocks and a growing layer of AI agents. It connects more than a thousand SaaS apps and on-prem systems, and is used by companies like Atlassian, Box, GitLab, Broadcom, and Toast to automate everything from employee onboarding to order-to-cash.