The Chicago software company made order out of feeds, comments and customer complaints. Its next act is harder: prove that social data is enterprise intelligence - and that the premium price, acquisitions and painful reset are worth it.
The company that put a radio in the car and a phone in the hand spent years being bought, sold and outpaced. Its comeback offers a sharper lesson: heritage works only when it is attached to a product people can recognize across the room.
Cars.com built the audience. Now its parent is connecting that traffic to dealer websites, appraisals, advertising and wholesale auctions - a bid to own more of the messy journey from search box to showroom.
G2 is the world's largest software marketplace and peer-review platform, where business buyers research, compare, and choose B2B software based on millions of verified user reviews. Founded in 2012 by a team of BigMachines alumni led by Godard Abel, G2 turned the messy, vendor-dominated software buying process into something closer to checking restaurant reviews before dinner. Today the platform hosts millions of reviews across thousands of categories, sells buyer-intent data and marketing services to software vendors, and after its 2026 acquisition of Capterra, Software Advice, and GetApp reaches more than 200 million annual software buyers.