chargeback-management
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Melissa Hendrick Makes the Case for Marketing That Earns Its Seat
The Chargeback Gurus CMO has spent her career turning dense B2B problems into useful stories - and insisting that brand, demand and measurement belong in the same room.
Chargeback Gurus Turned the Refund Desk Into a Revenue Machine
Most merchants treat chargebacks as expensive paperwork. Chargeback Gurus treats them as a trail of clues - then uses software, data and specialists to stop the next dispute before it lands.
The $1.2 Trillion Question: When Should Accertify Say Yes?
Accertify spent years teaching merchants how to spot a bad transaction. Its larger bet is that one connected view of identity, behavior and payments can show them which good customers to stop turning away.
The Checkout Knows More Than Your Card Number
Forter built a business around the split second between clicking Buy and seeing confirmation. Its wager is that a shared map of online identity can stop fraud without making good customers prove themselves over and over.
Casap
Casap is an AI-native platform that automates the entire payment dispute and fraud-operations lifecycle for banks, credit unions, and fintechs. Its agentic AI handles disputes from intake to chargeback, scores first-party fraud, and keeps institutions compliant with Reg-E, Reg-Z, NACHA, and card-network rules. Founded in 2022 by former Robinhood and Chime product leaders, Casap reports a 51% reduction in fraud losses, a 97% chargeback win rate, and 3x faster resolution, and raised a $25M Series A in 2025 to reach $33.5M in total funding.