
A Quaker objection to haggling helped shape CarMax. For its co-founder and first CEO, an honest price was the beginning of a much longer experiment in how a business should work.

Before CarMax had a name, Richard L. Sharp saw a way to bring retail discipline to the used-car lot. The Circuit City chief backed a shared idea, then kept visiting the stores it became.

From a 22-year-old media planner to the executive retiring a 20-year tagline, Sarah Lane built her career by studying how people choose - then giving them more control.