brand-turnaround
(2)
Abercrombie & Fitch Co.
Abercrombie & Fitch Co. (NYSE: ANF) is a Columbus, Ohio-based global specialty apparel retailer that operates a family of brands - Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks, Social Tourist and the YPB activewear line - across roughly 840 company-operated stores, a franchise network and a digital business that accounts for close to half of revenue. Founded in 1892 as a Manhattan outfitter that supplied Theodore Roosevelt's safaris and counted Ernest Hemingway among its customers, the company spent the 2010s dismantling the exclusionary teen-mall identity it had built in the 1990s and 2000s. Under CEO Fran Horowitz, who took over in 2017, it split its two flagship brands into distinct demographic lanes - Abercrombie for millennials in their twenties and thirties, Hollister for teenagers - shrank store footprints, and rebuilt merchandising around a lean-inventory 'chase' model that reads early demand signals and reorders fast. The approach produced record fiscal 2025 net sales of $5.27 billion, a third straight year of double-digit operating margin, and one of the more complete reputational reversals in modern American retail.
Sarah Sylvester
Sarah Sylvester is the Chief Marketing Officer of Lands' End, the first person to hold that title at the heritage American apparel and home brand in nearly a decade. She joined in April 2026 after almost 20 years at Victoria's Secret, where she rose from intern to Executive Vice President of Marketing and led high-profile brand reinvention work across the Victoria's Secret and PINK labels. A customer-first marketer known for balancing heritage with modern, data-informed storytelling, she now leads Lands' End's brand-building push as part of its turnaround and joint venture with WHP Global.