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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

birdeye

(4)
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Story
Six Tools Fighting Over Your Customer Feedback
Saas · Ai · Developer Tools

Six Tools Fighting Over Your Customer Feedback

SentiSum, Sleekplan, Birdeye, Kapiche, Frill and Savio all promise to turn customer noise into a roadmap. They disagree, loudly, on what that even means.

customer-feedback · voice-of-customerRead →
Story
Your Customers Are Talking. These Four Tools Listen.
Saas · Ai · Enterprise

Your Customers Are Talking. These Four Tools Listen.

Birdeye, unitQ, Upvoty and Userback all chase the same runaway problem - the flood of things customers say - and each one solved it from a completely different door.

customer-feedback · product-feedbackRead →
Story
Birdeye and Qualified Took Opposite Roads to the Same AI Future
Ai · Saas · Enterprise

Birdeye and Qualified Took Opposite Roads to the Same AI Future

One crossed $100 million in revenue while barely touching venture money. The other got scooped up by Salesforce. Both are betting the future of marketing belongs to software that works on its own.

birdeye · qualifiedRead →
Story
Birdeye vs tawk.to and What Free Live Chat Really Costs
Saas · Marketplace · Media

Birdeye vs tawk.to and What Free Live Chat Really Costs

Birdeye bundles reviews, listings and messaging into one paid platform; tawk.to gives live chat away and charges only for the extras. Here's how to choose without paying for the wrong thing.

birdeye · tawk.toRead →