birdeye
(6)
Acquire
Improve your Customer Service with powerful workflows and digital channels.
Six Tools Fighting Over Your Customer Feedback
SentiSum, Sleekplan, Birdeye, Kapiche, Frill and Savio all promise to turn customer noise into a roadmap. They disagree, loudly, on what that even means.
Your Customers Are Talking. These Four Tools Listen.
Birdeye, unitQ, Upvoty and Userback all chase the same runaway problem - the flood of things customers say - and each one solved it from a completely different door.
Birdeye and Qualified Took Opposite Roads to the Same AI Future
One crossed $100 million in revenue while barely touching venture money. The other got scooped up by Salesforce. Both are betting the future of marketing belongs to software that works on its own.
Birdeye vs tawk.to and What Free Live Chat Really Costs
Birdeye bundles reviews, listings and messaging into one paid platform; tawk.to gives live chat away and charges only for the extras. Here's how to choose without paying for the wrong thing.
Naveen Gupta
Naveen Gupta is the co-founder and CEO of Birdeye, a Palo Alto-based AI-powered customer experience platform that serves over 100,000 businesses globally. Inspired by a personal struggle to find a quality surgeon for his mother at Stanford, Naveen and his brother Neeraj built Birdeye in 2012 to help businesses manage their online reputation and grow through customer feedback. Under his leadership, Birdeye crossed $100M ARR in 2023, raised over $93M in total funding, and pioneered what Naveen calls 'Experience Marketing' - the discipline of turning customer satisfaction into organic growth. A veteran of Yahoo and RingCentral, he brings deep product and operational expertise to one of SaaS's quietest success stories.