b2b-software

(6)
Story
The Real Marketo vs HubSpot Decision Starts Before the Demo
Saas · Enterprise · Platform

The Real Marketo vs HubSpot Decision Starts Before the Demo

Both platforms can automate serious marketing work. The revealing difference is how they ask you to buy - and what that buying process says about the organization each product expects you to become.

marketing-automation · marketoRead →
Story
The Customer Success Tools Racing to Zero Your Churn
Saas · Enterprise · Developer Tools

The Customer Success Tools Racing to Zero Your Churn

Renewals now decide who wins in SaaS. Six platforms - from scrappy ZapScale to the HubSpot machine - are fighting to own the moment after the sale, when the real money is quietly made or lost.

customer-success · churnRead →
Story
The Retention Stack Fighting to Keep You From Cancelling
Saas · Developer Tools · Enterprise

The Retention Stack Fighting to Keep You From Cancelling

Inline Manual coaches users inside the app while Vitally tracks whether they stay. Two sides of a quiet industry built on one anxious question - will you renew?

customer-success · digital-adoptionRead →
Story
Velaris Wants to Fire the Spreadsheet Running Your Renewals
Ai · Saas · Enterprise

Velaris Wants to Fire the Spreadsheet Running Your Renewals

The London-and-Madrid startup landed as the only Visionary in Gartner's 2025 customer success ranking with a simple bet - that software should spot a shaky account before a human ever opens the health dashboard.

velaris · customer-successRead →
Story
OnRamp Wants to Own the First 90 Days of Every SaaS Deal
Saas · Enterprise · Ai

OnRamp Wants to Own the First 90 Days of Every SaaS Deal

A Boston startup founded by two former VTS operators has raised $27 million betting that customer onboarding - not the sales demo - is where software deals are won or lost.

onramp · customer-onboardingRead →
Story
Rocketlane Thinks the First 90 Days Decide Everything
Saas · Enterprise · Ai

Rocketlane Thinks the First 90 Days Decide Everything

The Wilmington-based startup has raised $105 million building software for the unglamorous stretch between a signed contract and a working product. Its bet: onboarding, not the demo, is where deals are actually won or lost.

rocketlane · customer-onboardingRead →