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The Quiet Machinery Behind Fashion, Training and Customer Service
CGS spent four decades becoming indispensable in the least visible parts of enterprise life. Now its sprawling mix of fashion software, immersive learning and global outsourcing has been split into sharper businesses for an AI-shaped market.
Virti
Virti is an AI role-play and interactive video training platform that helps organizations teach and measure the human skills that matter most - communication, leadership, sales, customer service and clinical care. Founded in 2018 by former NHS trauma surgeon Dr Alex Young, its no-code platform lets teams build realistic, branching video scenarios and converse with AI 'Virtual Humans' across mobile, desktop and VR, with computer-vision and natural-language analytics scoring performance and giving feedback at scale.
Letter AI
Letter AI is an AI-native revenue enablement platform that turns a company's existing knowledge into real-time, deal-specific guidance for sales, customer success, and sales engineering teams. Founded in 2023 by Ali Akhtar and Armen Forget and backed by Y Combinator, the Chicago-based company combines content, coaching, training, and live CRM data into one workflow. In February 2026 it raised a $40M Series B led by Battery Ventures to power its new deal-level product, Letter Compass.
Mindtickle
Mindtickle is a SaaS revenue enablement platform that helps enterprise sales teams ramp faster, coach smarter, and close more. Founded in Pune in 2011 and now headquartered in San Francisco, the company turned the messy art of sales training into a data-backed system used by Fortune 500 companies, then layered agentic AI on top with its 2026 ElevateOS launch.