agent-evaluations
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Arushi Gandhi Is Building AI Agents That Have to Survive the Messy Office
She started coding in ninth grade, built a startup in college, and learned the limits of AI automation in production. Now the Ressl AI co-founder is turning those bruises into a sharper question: can an agent do the work when the software, data and rules are all real?
Redapto
Redapto is a San Francisco enterprise-AI company (Y Combinator Fall 2025) building self-improving systems for customer support teams. Its platform monitors 100% of customer conversations across chat, voice, and email, catches quality issues and AI hallucinations in real time, runs custom evaluations tied to a brand's voice and policies, and automatically turns what it learns into updated training material and knowledge-base fixes. The goal is to move support from a cost center to a growth lever - lifting CSAT and net revenue retention and surfacing churn risks and expansion moments across the customer lifecycle.