Redapto

Redapto is a San Francisco enterprise-AI company (Y Combinator Fall 2025) building self-improving systems for customer support teams. Its platform monitors 100% of customer conversations across chat, voice, and email, catches quality issues and AI hallucinations in real time, runs custom evaluations tied to a brand's voice and policies, and automatically turns what it learns into updated training material and knowledge-base fixes. The goal is to move support from a cost center to a growth lever - lifting CSAT and net revenue retention and surfacing churn risks and expansion moments across the customer lifecycle.