account-management
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Kaizan Wants to Turn Client Whisper Networks Into Software
The London startup is betting that the most valuable customer data is hiding in calls, inboxes and awkward silences. Its new CARE model turns those fragments into a live account health system - and a to-do list for AI agents.
Kaizan Wants an AI Watching Every Client You'd Hate to Lose
The London startup assigns a tireless AI helper to every account, reading the emails, calls and silences that hint a client is about to walk. It raised £2.5m in May 2026 to carry the idea into the US.
Kaizan Wants to Hear a Client Leaving Before They Say It
The London startup just raised £2.5m to turn every client email, call and chat thread into an early-warning system for churn. Its rival Dock is betting the opposite - that the shared workspace, not the AI listening post, is where accounts are saved.
You Can Finally Change Your Gmail Username — And It's Not a Drill
After 20 years of immutable Gmail usernames, Google finally rolled out the ability for personal @gmail.com users to change their email address — keeping all data intact while converting the old address into a permanent alias. The feature launched in the U.S. in March 2026 after being spotted in Hindi support documentation in December 2025, marking the biggest identity infrastructure change in Gmail's history.