On a Diwali evening in Chennai, a family started packing snacks in a spare room with a few thousand rupees and a stack of recipes written in a grandmother's hand. Roughly a decade later, that side project - Sweet Karam Coffee - crossed 100 crore rupees in annual sales and holds a valuation near 580 crore. The recipes have not changed much. What changed is everything around them: the packaging, the supply chain, and the argument that a murukku can be a venture-scale product.
The name is a menu in three words. "Sweet" for the desserts. "Karam" - Tamil for spicy - for the savoury snacks. "Coffee" for the South Indian filter coffee that stitches the two together. The company sells more than 100 delicacies across all three, and it makes a promise that is unusually strict for the category it competes in: no palm oil, no maida, no vanaspati, no added preservatives, no artificial colours.
01What the company actually does
Sweet Karam Coffee is a direct-to-consumer (D2C) packaged-foods brand built around regional South Indian cooking. Its catalogue runs to roughly 150 stock-keeping units: handmade murukku, Madras mixture, Andhra spicy murukku, banana and tapioca chips on the savoury side; Ghee Mysore Pak, laddus, chikki and sugar-free halwas on the sweet side; and filter coffee blends, health mixes, pickles, sambar powder, ghee and cooking podis rounding out the pantry. There are gift hampers for festivals and sampler combos for first-time buyers who cannot decide.
The through-line is a single editorial idea - food made the way a home kitchen would make it - applied at industrial scale. That is harder than it sounds. Traditional South Indian sweets are famously short-lived; a fresh Mysore pak is a few days from a landfill. Getting one to a customer in another country, tasting the way it should, is a logistics problem before it is a culinary one.
The origin story is the kind founders usually invent and this one apparently did not have to. The business began, by the company's account, with a few thousand rupees and a room at home, packing snacks made from family recipes. The early idea was not even a packaged-goods brand - it was closer to a marketplace for home cooks. The pivot to becoming the brand itself, rather than a platform for others, is what turned a nice story into a scalable one.
02Who buys it, and why they come back
Three groups keep the tills moving. The first is health-conscious Indian households who read labels and would rather not feed their families palm oil. The second is the diaspora - Indians abroad who miss the exact taste of a grandmother's kitchen and will pay to have it couriered across an ocean. The third is the gifter, buying hampers for Diwali, weddings and the general business of keeping relatives happy.
The company reports 19 lakh-plus consumers and more than 60 lakh orders fulfilled, and it markets itself as serving "5 lakh-plus happy families." The number that matters most, though, is the repeat rate: roughly 45% of buyers come back. For a category most people treat as a once-a-year festival purchase, turning snacks into a habit is the whole game.
Inspired by our love for clean, healthy, homemade and traditional South Indian snacks, we set out to share the flavours and stories of South India with the world.Nalini Parthiban, Co-founder & CEO
03The problem it solves
Regional Indian food sits in an awkward gap. The local sweet shop is fresh but inconsistent, cash-only, and impossible to buy from three time zones away. The big packaged incumbents are consistent and everywhere, but they lean on palm oil, refined flour and preservatives to hit the price and shelf life a mass brand needs. Sweet Karam Coffee's wager is that a growing slice of buyers want both: the ingredient standards of a home kitchen and the reliability of a modern brand.
Delivering that meant treating freshness as a product feature rather than a hope. Snacks are nitrogen-flushed and packed using modified-atmosphere packaging, which slows the staling that would otherwise kill a traditional sweet in transit. It is a quietly technical answer to a deeply sentimental problem - homesickness, essentially, reframed as a supply-chain spec.
04How it is different from the competition
Against the traditional giants - Haldiram's, Bikaji and the neighbourhood sweet house - Sweet Karam Coffee competes on ingredients and reach rather than price. Against the newer clean-label D2C wave - brands like The Whole Truth, Open Secret and their peers - it competes on breadth and regional specificity, holding a catalogue of South Indian dishes rather than a single reformulated hero product.
Most D2C food companies pick one SKU and drill it. Sweet Karam Coffee did the opposite, betting that a wide, coherent menu of clean regional food would win more of a household's snacking budget and drive repeat purchase. The clean-label promise is the filter; the variety is the reason to keep coming back.
Build for the customer is my mantra.Nalini Parthiban, Co-founder & CEO
05The business model
This is an omnichannel consumer-packaged-goods business dressed in D2C clothes. Sweet Karam Coffee sells through its own website and app, through online marketplaces, through quick-commerce platforms such as Blinkit and Zepto, through offline retail in India, and through a separate global storefront that ships to more than 30 countries. In FY25, roughly 55% of revenue came from marketplaces and quick commerce, about 35% from its own D2C channels, and around 10% from offline.
The economics rest on repeat purchase and a broad basket. A ~45% repeat rate against 150-odd SKUs means the company can grow by selling more to the same families, not only by buying new ones. Like most fast-scaling consumer brands, it has traded near-term profit for growth - FY25 revenue of about 46 crore came with a reported loss - a familiar pattern for a company racing to build a national, then global, footprint.
Quick commerce reshaped the model in a way worth noting. When a snack can arrive in ten minutes alongside milk and bread, it stops being a planned festival purchase and starts behaving like a staple. That shift - from occasion to habit - is precisely what a repeat-heavy catalogue needs, and it explains why the company leans into the 10-minute delivery apps rather than treating them as a side channel.
06Expertise, and the people behind it
Sweet Karam Coffee is run by a family group of cousins. Nalini Parthiban, a former banker with an MBA from Anna University, is co-founder and CEO. Her husband Anand Bharadwaj co-founded the company alongside cousins Veera Raghavan, who serves as chief marketing officer, and Srivatsan Sundararaman. The brand's cartoon face - and its stated chief recipe inspiration - is the founders' 82-year-old grandmother, affectionately "Janaki Paati," whose recipes anchor the catalogue.
As the company scaled, it brought in operators to match the ambition, including a chief operating officer with 15-plus years of supply-chain experience at Unilever. That pairing - heritage recipes on one side, industrial process discipline on the other - is the expertise the business is really selling. Its investors bet on it: Fireside Ventures came in early and returned twice, and Peak XV Partners (formerly Sequoia Capital India) led from the Series A onward.
We hadn't even thought of the FMCG route.Nalini Parthiban, on the brand's original idea of platforming home cooks
07Where it fits in the market
India's packaged-snacks market is enormous and, until recently, split cleanly between mass incumbents and the corner shop. The clean-label, D2C, quick-commerce shift has cracked that split open, and Sweet Karam Coffee has positioned itself in the gap: regional enough to be authentic, packaged well enough to travel, and priced as a premium everyday good rather than a festival luxury.
Its trajectory - revenue climbing from 1.7 crore to past 100 crore in four years, a valuation stepping up around 85% at its most recent raise, and a stated ambition to reach 500 crore over the next few years - is a live test of a broader thesis: that regional Indian food, long assumed too fragmented and seasonal to scale, can in fact become a global, everyday category. For now, the murukku is doing the arguing.