THE BRIEF
QAT GLOBAL / ENTERPRISE SOFTWAREBRAZIL + COSTA RICA / OWNED NEARSHORE CENTERSDIAMOND AI / HUMAN REVIEW INCLUDEDQAT GLOBAL / ENTERPRISE SOFTWARE

Company / The software business

QAT Global makes distance work

Owned teams in Brazil and Costa Rica. A choice of who runs the project. QAT Global builds its software business around the small decisions that keep big systems moving.

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A dairy farm is an awkward place to test a software company’s assumptions. The cows do not wait for a connection. The person entering herd records may have no internet at all. In QAT Global’s account of its work for ABS Global, that ordinary inconvenience becomes a design requirement: the software needs an offline module. Records had to be entered locally and uploaded when a connection became available. The design had to begin in the barn.

The useful bits
  • Custom software, modernization, and IT staffing for business customers.
  • Owned nearshore centers in Brazil and Costa Rica.
  • Three ways to buy: individual specialists, a team you manage, or a project QAT manages.

That is a good introduction to QAT. This is a business that gets hired when a company’s working life refuses to fit neatly inside a software package. Its customers have existing systems, particular rules, and people who need to keep working while something underneath them changes. The question is usually practical: how do you improve the machinery without stopping the business?

A smaller distance between question and answer

QAT’s answer includes geography. Its fully owned development centers are in Uberaba, Brazil, and San Antonio de Belén, Costa Rica. They offer English-speaking professionals and working hours that overlap with North America. The commercial proposition combines access to engineers with nearshore economics and the ability to discuss a problem during the same working day.

Ownership deserves attention. QAT describes these as its own operations. For a buyer trying to understand who employs the people, who supports them, and who can resolve a staffing problem, that is a concrete point of comparison. It still leaves the buyer with work to do: assess the actual team, its availability, and its understanding of the project.

QAT Global co-founders Ken Bass and Rollie Stephens photographed with a city skyline behind them
Two founders, one long conversation. Ken Bass and Rollie Stephens still lead the business they started together.

Decide who holds the steering wheel

The offer is unusually easy to explain. A customer can hire individual IT specialists to fill gaps in an existing team. It can assemble a dedicated QAT team and manage that team directly. Or it can ask QAT to manage delivery. These are three different answers to a question that procurement documents can obscure: who is responsible for getting the work organized?

The distinction matters. A capable internal technology leader may need engineers and want to retain daily control. Another organization may need a delivery partner to handle the project. Buying the wrong arrangement can leave a team well staffed and poorly directed. QAT’s model makes that management decision visible before development begins.

This is a contract services business. Its menu spans custom web and mobile development, legacy modernization, integration, cloud engineering, DevOps, interface design, and testing. Java, .NET, AWS, and Azure appear in its technology offer. The value lies in applying those skills to a customer’s systems and processes. The engagement model determines how closely that expertise sits inside the customer’s own organization.

The barn is part of the specification

Consider ABS Monitor. ABS Global uses software to support dairy producers and its technical services work. QAT’s case study describes offline data entry, later uploads, analysis, calculators, and benchmarking. Simplicity mattered because the people using the system had farm routines to complete. Color and clear indicators helped direct attention to the next action.

The transition also had to happen while the service remained available. QAT took over an existing system, maintained it, and developed new features. Integration work brought other teams in the UK and Israel into the picture. The assignment was as much about absorbing context and coordinating people as producing code.

A second example, PIC’s Vet-to-Vet application, makes the pattern clearer. PIC wanted better communication between veterinarians and administrators. QAT describes a browser-based replacement with guided requests, access controls, notifications, and a dashboard. The old application’s usefulness had eroded. The replacement was organized around what its users needed to see and do.

Four QAT Global team members standing together in an office
People still occupy the critical path. QAT’s team portrait puts faces to a business built around engineering work.

Before AI writes, somebody must decide

QAT now puts Diamond AI Solutions alongside its established engineering services. Its current offer includes applications, data intelligence, and business workflows, with human oversight. The interesting question is how those tools change the work between a business request and a working system.

In a separate workflow study, QAT identifies slow requirements work, difficult handoffs, onboarding, and rework as constraints. It reports using specialized AI agents to help prepare requirements, architecture, documentation, and code. Its headline result is delivery velocity of up to eight times the earlier level. That is QAT’s reported experience, dependent on the work measured and the starting point.

QAT-reported workflow result
Up to 8×

Delivery velocity in its AI workflow case study. A reported upper bound, not a project forecast.

Another case concerns childcare billing and payments. QAT says a five-person nearshore team delivered the initial scope in five months against an earlier estimate of 18 to 24 months. Requirements lived beside code in version control, and engineers reviewed AI output. A prospective estimate is a different kind of baseline from an earlier completed project; the distinction matters when judging the result.

The part another team can borrow

The portable lesson is to reduce ambiguity before accelerating production. Decide who manages delivery. Write down the business rules. Keep those rules current. Give reviewers enough context to catch software that runs correctly while producing the wrong business outcome. Faster code makes those choices more urgent.

There are limits to the model. Overlapping hours help when decision-makers are available. AI-assisted implementation depends on specifications worth implementing and tests that reflect the business. A team cannot infer an unwritten billing exception or a farm’s missing connection with certainty. Those are judgments the customer and engineers must make together.

“They taught us how to think and grow”Angela Vasa, Nebraska Medicine
In a testimonial published by QAT Global

QAT fits between staffing firms and software consultancies, selling people, engineering expertise, and different degrees of delivery responsibility. Its appeal is clearest when an organization needs custom work and wants flexibility over who directs it. The barn offers a useful buying test: has the supplier understood where the software must actually work?