THE WORK / BRIEFING
AUG 2026 / NewEra launches for workforce leadersON THE DESK / Talent. Teams. Projects.IN THE NETWORK / 10 offices, 4 countries

Company / Staffing & professional services

Horizontal Talent sells a better handoff

A recruiter called Alex, teams that cross borders, and a choice about who runs the work. Inside the staffing firm expanding what employers can hand over.

A company posts a job because it needs a person. Or so the job posting suggests. Sometimes it needs someone to manage five people. Sometimes it needs a project finished, and the person writing the posting has quietly inherited the job of making that happen. Horizontal Talent has built its offering around those differences. Its menu is short: talent, teams, projects. Behind those three words sits a useful question. How much responsibility does the customer actually want to keep?

The quick read / 30 seconds
  • Hire a specialist: contract, contract-to-hire or permanent.
  • Build a team: keep control of the work, with help managing resources.
  • Hand over a project: buy delivery support from planning through execution.

This is a staffing and professional services business serving IT, marketing, creative and business strategy. Its clients range from smaller companies to Fortune 500 organizations. Company-published testimonials identify Morgan Stanley and CME Group, and include a consultant working with Target. These are organizations where finding expertise and putting it to work can be quite separate problems.

Three purchases hiding inside one vacancy

The first purchase is familiar. Horizontal finds a professional for a contract assignment, a contract-to-hire arrangement or a permanent role. An employer gets access to recruiting capacity and candidate networks. A job seeker gets another route into an organization, with a recruiter helping connect experience to a particular opening.

The second purchase changes the unit of work. Horizontal assembles teams and provides resource management, while the customer can retain control over assignments and deliverables. It also builds offshore delivery centers. There is an intriguing provision in that offer: the company can eventually transfer the center’s operations to the client. The outside partner can help build an internal capability.

The third purchase reaches further into execution. Project offerings cover enterprise development, testing, cloud and infrastructure, SAP, project management and managed applications. For a buyer, the practical distinction is ownership: who plans, who supervises, who checks the result? The sensible brief starts there, before anyone debates how many developers to hire.

Three people talking in a bright Horizontal office
Three people. No résumé pile. The office conversation is still part of the product. Photo: Horizontal Talent.

Alex gets the first conversation

Then there is Alex. Horizontal’s AI recruiter can ask candidates about experience, compensation expectations, availability and preferences for remote, hybrid or onsite work. The company’s May 2026 account describes a system that began with faster responses to applications and expanded into matching and reconnecting with people already in its network.

That second use is interesting. A candidate who applied months ago can become relevant when a new role appears. The original application becomes useful again. Horizontal says the technology gathers context for recruiters, who remain involved in understanding career goals and fit. The proposed advantage is straightforward: fewer repetitive early conversations should leave more time for judgment. Whether candidates experience that benefit depends on the handoff to a person.

A small, undated design study offers a reminder of how easily convenience can stumble. UX designer Sam Jorgensen documented five one-hour tests with hiring managers using Horizontal’s Talent Board. An initial audit identified mismatched expectations, hierarchy, consistency and feedback problems. Recommendations addressed clearer tools, quicker workflows, detailed searches and trusted relationships. The copyable lesson: watch five customers use the thing before adding another feature.

Jeremy Langevin, Horizontal Talent cofounder and CEO
“Treat your clients, consultants and internal employees well, and never stop innovating.”Jeremy Langevin / Cofounder & CEO

The staffing desk becomes a delivery business

Horizontal’s geography helps explain the broader offer. It lists ten offices across the United States, India, Malaysia and Australia. In December 2025, Langevin described APAC as a $20 million operation and said India had moved from traditional staffing toward consultative professional services. His account emphasized local leadership and collaboration across countries. The figure is company-reported; the operational shift is the more useful clue.

Horizontal Talent sits between specialist recruitment and technology services. A staffing firm can supply a missing skill. A consultancy can organize the work around it. Horizontal offers both kinds of engagement. Its companion company, Horizontal Digital, separately concentrates on digital experience consulting. Buyers should pay attention to the actual team and scope attached to a proposal; the shared name alone does not specify them.

A bank needed fewer hunting expeditions

A March 2026 case study makes the project business tangible. An unnamed banking client was assembling RFP responses from scattered systems. Horizontal describes building an Azure-based platform connected to 18–20 trusted data sources, with retrieval controls and feedback from bankers.

The company reports complete personalized drafts in under a minute and three to four additional RFP submissions per quarter. Those are vendor-reported results. A draft still needs review and approval. For another organization, the useful starting point is the approved information: what can the system retrieve, who can access it, and who checks what comes out?

Write the brief before buying the shortcut

The business runs on staffing and service engagements. Compare proposals by total scope: recruitment, resource oversight, infrastructure and delivery responsibility. A cheaper placement can leave considerable management work inside the client. An outsourced project requires clear acceptance criteria. Those choices matter more than a catchy promise about speed.

A useful buying exercise is to write down what happens on Monday morning. Who assigns the tasks? Who has access to the systems? Who decides that a release is ready? With an offshore team, add the hours when people can actually speak to one another. With AI, add the person who reviews the output. These are practical conditions for the model to work, rather than extra features to purchase. If an organization cannot define the result or provide someone with the authority to make decisions, a larger talent pool will leave that management problem intact.

Horizontal’s stated values include collaboration, integrity and the greater good. Concrete expressions include volunteer days, employee resource groups and minority-business certification. ClearlyRated lists 2026 client and talent satisfaction awards. These give buyers useful signals to investigate alongside references, relevant experience and the proposed delivery team.

In August 2026, Horizontal, Direct Collective and Proof of Concept launched NewEra for workforce leaders changing roles. It combines AI-supported profiles, curated opportunities, training and community, beginning with a small founding cohort. The company keeps returning to the same problem: connecting capability with a place to use it. For employers, the lesson is to name the missing capability and decide who will manage it. For candidates, it is to make work preferences as clear as experience.

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