HealthMetrics started with an unglamorous observation: companies weren't connected to their healthcare providers. Employee medical benefits moved by fax, spreadsheet and phone call - and nobody could see where the money went.
Founded in Subang Jaya in 2015 by Alvin Yuan and Advent Phang, HealthMetrics is a cloud-based platform and digital third-party administrator (TPA) for corporate healthcare. It sits between three groups that historically struggled to talk to each other efficiently: employers who pay for benefits, insurers who underwrite them, and the clinics and hospitals that deliver care.
The platform automates the tedious machinery of employee health benefits - eligibility, claims, provider settlement, reporting - and puts it on a single dashboard. Employers get real-time visibility into spending. Employees get a mobile app to find providers, track claims and access support. Insurers get cleaner administration and fewer leaks.
Yuan, who holds a pharmacy degree but never practiced, spent a decade in healthcare financing before building the company. That background shaped the pitch: this is less about reinventing medicine and more about fixing the accounting and plumbing around it.
The timing helped. Southeast Asia's healthcare spending has been projected to climb sharply - Yuan has cited a near 75% rise, from roughly US$425 billion toward US$740 billion. When a cost is rising that fast, visibility becomes the first form of control, and that is precisely what HealthMetrics sells.
