BREAKING: Caspian raises $5.4M seed led by Primary Venture Partners Over 90% of eligible firms never claim duty drawback Billions in import duties left unclaimed every year Caspian files refund claims in days, not months Cass + Caspian partner on tariff cost management A licensed US customs broker that runs on software BREAKING: Caspian raises $5.4M seed led by Primary Venture Partners Over 90% of eligible firms never claim duty drawback Billions in import duties left unclaimed every year Caspian files refund claims in days, not months Cass + Caspian partner on tariff cost management A licensed US customs broker that runs on software
Caspian logo
THE MARK — Caspian
San Francisco's quiet operator in the
paperwork war over global trade.
Company File · Global Trade

Caspian.

The unclaimed billions of global trade have a new accountant - and it does not use spreadsheets.

EST. 2024 HQ San Francisco SEED $5.4M TEAM ~30 STAGE AI-native
$5.4M
SEED RAISED, 2025
90%+
FIRMS NEVER CLAIM DRAWBACK
80+
SYSTEMS CONNECTED
DAYS
TO FILE, NOT MONTHS
The Dispatch

Somewhere, a Refund Is Waiting

Every shipping container that crosses a US border pays a toll. Some of those tolls are refundable - the law says so. The catch is that the law also buried the refund under a mountain of forms, deadlines, and HTS codes so dense that most businesses simply walk away. Over ninety percent of eligible firms never claim a cent. That is the quiet scandal Caspian was built to end.

Caspian is an AI-native trade advisory platform. In plainer terms: it connects to a company's shipping and inventory records, reads them the way a very patient customs expert would, and finds the duties that were overpaid or never reclaimed. Then it files the paperwork directly with US Customs - in days, where the old way took months.

It is also, unusually, a licensed US customs broker and a CBP-approved software vendor. Most startups in this space sell a dashboard and wave at the regulators. Caspian holds the license itself, which means the software does not just suggest the claim - it can submit it.

The result reads less like a SaaS tool and more like an automated trade department that happens to live in the cloud. Importers, exporters, e-commerce brands, manufacturers, brokers and freight forwarders all feed it the same messy data and get back something rare in this industry: clarity, and a check.

Together, we'll help importers close compliance gaps, maximize tariff refunds, and increase transparency.
JUSTIN SHERLOCK, CO-FOUNDER & CEO, CASPIAN
The Origin

Built by People Who Watched the Money Walk Away

Caspian was founded in 2024 by Justin Sherlock and Matt Ebeweber, two operators who had scaled logistics at Flexport. Sherlock ran Flexport Capital, where he had a front-row seat to a strange pattern: even tech-enabled logistics providers kept failing to help shippers claim the duty drawbacks they were owed.

It was not a knowledge problem. It was a labor problem. The work was so manual - email threads, spreadsheets, reconciliations across a dozen systems - that nobody could do it consistently at scale. So the refunds went unclaimed, year after year, by the billion.

The bet behind Caspian is simple to state and hard to build: trade compliance is a software problem wearing a paperwork costume. If a machine can ingest the data, model the HTS codes, and keep pace with tariff policy as it shifts, then the refund stops being a luck-of-the-draw event and becomes a default.

In July 2025, Primary Venture Partners agreed, leading a $5.4M seed round with Blank Ventures alongside. The money funds one thing above all: teaching the platform to find more money, faster.

What It Does

The Toolkit

Engine

Automated Claim Engine

Generates and validates duty drawback and refund claims, then files the documentation straight to US Customs and Border Protection.

Integrations

ACE Connector

Plugs into 80+ ERP, logistics and inventory systems to reconcile and centralize scattered trade data.

Visibility

Claim Dashboard

Real-time tracking of every claim, its status, and payout - in a single view instead of an inbox.

Classification

Dynamic Product Catalog

Keeps product and HTS classification data current as tariff codes and policy change underneath you.

Intelligence

Trade Insights

Surfaces recoverable money, duty exposure and compliance risk across a company's entire trade footprint.

Compliance

Trade Audit & Corrections

HTS modeling, tariff auditing, post summary corrections, protests and audit-ready record management.

By the Numbers

Time to File a Claim

Caspian vs. the legacy process (relative)
Legacy process
Months
Caspian
Days

Who Claims Their Drawback?

Share of eligible businesses
Never claim
90%+
Do claim
<10%
Why It Matters

The Gap, Quantified

  • Billions in import duties go unclaimed every year in the US alone.
  • The blocker is process, not eligibility - the money is legally owed.
  • Tariff policy keeps shifting, so classifications need constant updating.
  • Caspian is both software and a licensed customs broker - rare in this field.
  • It more fully automates work usually billed by drawback consultants.
On the Books

Who Trusts the Numbers

Caspian's early clients span consumer brands, manufacturing and beyond - alongside the brokers and freight forwarders who handle their freight. A sample of the names on file:

CuyanaCarawayUltiMakerFiera

Plus unnamed importers across automotive, retail, electronics, chemicals and food.

The Record

Milestones

2024

Founded in San Francisco by Justin Sherlock and Matt Ebeweber, both ex-Flexport.

JULY 2025

Public launch and $5.4M seed round led by Primary Venture Partners, with Blank Ventures participating.

FEBRUARY 2026

Partnership with Cass Information Systems delivering a combined tariff cost management solution.

Allies

Partnerships

  • Cass Information Systems - joins its ocean freight audit with Caspian's AI-driven HTS modeling and drawback support (2026).
  • Primary Venture Partners - lead seed investor backing the platform's expansion.
  • Blank Ventures - participating seed investor.
This partnership strengthens our ability to help importers manage tariff costs with greater accuracy and transparency.
— TONY URBAN, CASS INFORMATION SYSTEMS
The Margins

Things Worth Knowing

  • The name evokes the Caspian Sea - apt for a company built around the world's shipping lanes.
  • Over 90% of eligible businesses never claim duty drawback, leaving billions on the table annually - the exact gap Caspian targets.
  • Founder Justin Sherlock ran Flexport Capital before this, where he watched even tech-enabled logistics miss refunds.
  • Caspian is simultaneously a software company and a licensed customs broker - an unusual pairing.
  • Its ACE Connector reconciles trade data across more than 80 different systems.
Watch & Read

Go Deeper

Search · Demo

Product Walkthrough

See how the Automated Claim Engine turns raw shipping data into a filed CBP claim.

Find demos →
Search · Interview

Founder Interviews

Justin Sherlock on why duty recovery is a software problem in disguise.

Find interviews →
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The Index

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