YesPress Profile — Brand Strategist
Co-Founder & Principal — Torch — Sydney, Australia
Twenty-five years ago, Anita Batho co-founded a boutique agency with a name that doubles as a philosophy: illuminate. Torch has been doing exactly that - turning immersive consumer research, behavioral science, and strategic rigour into brand clarity for some of Australia's most recognisable names.
The Story
The first thing you notice about Torch's philosophy is how it describes innovation: "making the surprising acceptable or the acceptable surprising." It sounds simple. It is, in fact, the hardest thing in brand strategy to pull off - and it has been Anita Batho's operating thesis for over two decades.
Anita built her foundation in consumer goods - the unforgiving world where a brand either moves product or loses shelf space. At Best Foods (absorbed into Unilever) she learned how global brands think about consumers. At ICI Paints she learned how category-defining brands defend territory. Neither company leaves room for strategy that doesn't connect to commercial outcomes.
The arc toward consultancy came through Kantar - one of the world's largest insights and data networks. Rising to Managing Director at Consulting by Kantar, Anita worked at the intersection of consumer research and strategic counsel. It is an unusual combination: most researchers hand over findings and step back; most strategists start from frameworks and work backward. Anita developed a practice that starts with the consumer and ends at a commercial answer.
In 1999, Anita co-founded Torch in Sydney. The timing was instructive: the late 1990s was the moment when brand consultancy was separating from advertising, when "strategy" was becoming a distinct discipline rather than a pre-amble to a creative brief. Torch was built for that world - boutique enough to maintain rigor, experienced enough to command the room with blue-chip clients.
What followed was 25 years of brand work across categories that rarely overlap: biscuits, telecommunications, dairy, luxury automobiles, champagne, financial services, and soft drinks. Each assignment requires a different consumer language, a different competitive landscape, a different definition of value. Torch - and Anita - became fluent in all of them.
The agency's four-service model reflects her career trajectory precisely: brand strategy (the positioning and architecture work), consumer research (immersive, ethnographic, behavioral), innovation (ideas that are commercially grounded, not just creative), and workshops (bespoke facilitation that moves teams from ambiguity to action). It is a model that mirrors how she built her own expertise - layering disciplines until the whole becomes more useful than any single part.
Anita graduated from Loughborough University with First Class Honours - a university historically ranked among the UK's strongest for business and management. The First Class designation matters less as a credential than as a signal of how she approaches problems: rigorously, with precision, and without shortcuts.
Her LinkedIn presence is modest by contemporary standards - 531 followers, 11 posts over several years. A December 2021 share, amplifying an innovation manager role at Suntory Oceania for her network, tells you something: she stays close to the innovation and insights community, not for personal brand building, but because the talent ecosystem matters. The best brand work happens when the right people are in the right rooms.
Torch's client roster - A2 Milk, AMP, Arnott's, Unilever, Telstra, PepsiCo, Mercedes-Benz, Moët Hennessy - spans fast-moving consumer goods, financial services, premium automotive, and luxury beverage. The breadth is the point. Category experience accumulates into pattern recognition. After 25 years, Anita can read a brand problem across sectors because she has seen its structural equivalent three times over in different guises.
The agency has remained boutique. In an era when consultancies chase scale, Torch chose depth - and a quarter century of blue-chip client relationships suggests the market has ratified that choice. Illuminating brand futures, one assignment at a time.
Career Arc
Agency Philosophy
Anita built Torch around four interlocking disciplines - each informed by her career moving from consumer goods, to insights, to strategy. Together they form a consultancy that can hold the full brand problem.
Blue-Chip Client Portfolio
From biscuits to champagne - Torch's client base spans categories and geographies. What connects them: the need for brand strategy that holds up commercially, not just creatively.
Arnott's, Unilever, A2 Milk, PepsiCo - the categories where brand strategy has the most immediate commercial stakes. Shelf space, category growth, shopper behavior. Torch has worked across all of them.
AMP and Telstra represent the strategic challenge of maintaining brand relevance when the product is intangible and trust is everything. Positioning work in high-stakes, high-scrutiny categories.
Mercedes-Benz and Moët Hennessy bring a different kind of brand brief: protecting premium in a world that commoditises everything. Consumer research for luxury requires different methods, different frameworks.
Achievements
Fun Facts