
At BSP, Mathieu Bédard treats marketing as an operating system: connect the signals, preserve the context, and give sales a useful next move.

After selling Zarget and leading marketing at Freshworks, Arvind Parthiban returned to the unglamorous world of IT support. His SuperOps playbook pairs customer archaeology with theatrical marketing and a stubborn preference for software people use every day.
How a bootstrapped software company from small-town India built 55+ business apps, signed up 130 million users, and refused to take a single dollar of venture capital.

The bootstrapped giant that famously refuses to acquire found a quieter way to work with a Dutch omnichannel upstart: an open API, a shared inbox, and a customer record that finally lives in one place.