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Pylon
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San Francisco
CompanySaasAi
Pylon

Pylon is the AI-native customer support platform built specifically for B2B companies. It unifies tickets across Slack Connect, Microsoft Teams, Discord, email, and in-app chat into a single inbox, automates routine work with AI agents, and surfaces account-level intelligence for post-sales teams. Backed by a16z, Bain Capital Ventures, General Catalyst, and Y Combinator.

2022Founded
San FranciscoHQ
$31MSeries B
customer-supportb2bai-agentsslack-connectmicrosoft-teamsdiscord