Dataships began with a privacy tool that customers barely noticed. It found its market when the founders asked a more pointed question: what happens to a paying customer after the checkout box is ticked - or missed?
A six-month U.S. sales push ended with two expensive hires and no breakthrough. The Ukrainian software company found a better wedge: let small businesses start free, speak to customers in the channels their markets actually use, and keep the whole journey in one system.
Omnichannel GPT-powered Support Inbox
Wati is an AI-powered customer engagement platform built on the WhatsApp Business API. Founded in 2020, it gives small and medium businesses a low-code way to run marketing, sales, and support conversations at scale - a shared team inbox, no-code chatbot builder, broadcast campaigns, and AI support agents trained on a company's own documents. Wati serves more than 16,000 businesses across 100+ countries and is backed by Tiger Global, Sequoia, DST Global, and Shopify.