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Catchpoint: Your server is fine. Your customer isn’t.
Between a healthy server and a happy customer lies an Internet full of other people’s problems. Catchpoint built a business by watching that awkward middle.
Scott Jehl
Scott Jehl is a Senior Software Engineer on the Web Performance team at Squarespace, a 20-year veteran of the front-end web who helped define modern responsive and performant design. He authored 'Responsible Responsive Design' (A Book Apart, 2014) and co-authored 'Designing with Progressive Enhancement' (2010), created foundational open-source tools like Respond.js, loadCSS, and Picturefill, and recently led the effort that brought lazy loading to HTML video and audio elements - an official web standard as of March 2026. He speaks globally, teaches online, and believes the web should work fast for everyone, everywhere.