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Tagged: vocalcom

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Saas · Enterprise · Ai

Nobody Loves the Call Center. These Four Are Rebuilding It

Four contact center software makers - the French dialer pioneer Vocalcom, the billion-dollar public company Five9, the private-equity roll-up Sharpen, and the Google-backed newcomer UJET - are betting on very different futures for the support call.

ccaas · contact centerRead →