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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

visitor-identification

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Company
CustomersAI and the expensive art of recognizing a stranger
Ai · Saas · Ecommerce

CustomersAI and the expensive art of recognizing a stranger

Larry Kim built a business around finding customers. Its most revealing turn came when he started asking whether the names it found belonged to the right people.

identity-resolution · visitor-identificationRead →
Company
Instant
Ai · Saas · Ecommerce

Instant

Instant is a Sydney-founded, AI-powered retention marketing platform for ecommerce brands. It identifies anonymous shoppers, recovers abandoned carts and sends AI-generated email and SMS at the moment of highest purchase intent. After starting life as a one-click checkout tool in 2021, Instant pivoted to retention marketing and grew fast - more than 1,500 direct-to-consumer brands now use it, and the company says its AI-driven flows have generated over $1 billion in incremental revenue.

retention-marketing · ai-email-marketingRead →