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ServiceNow Autonomous Security Has Two Launch Dates
ServiceNow’s August launch puts remediation tools in buyers’ hands. Four headline AI capabilities are due in December—and the work of deciding who may act starts now.
ServiceNow Knowledge 2026: The Blueprint for Agentic Business
At ServiceNow's Knowledge 2026 conference, product chief Amit Zavery and a roster of executives, partners, and customers lay out the company's blueprint for the 'agentic business' — an enterprise architecture in which AI agents sense data, decide with business context, act through workflows, and secure every identity, all on a single governed platform. The keynote spans live demos with CVS Health (building a pet-insurance app via 'vibe coding,' an autonomous HR role-transfer, and a coordinated 'autonomous workforce' resolving software-license spikes), a partnership expansion with Google Cloud, and a security push built on the Armis and Veza acquisitions, all anchored by ServiceNow's Context Engine and AI Control Tower.