How a Portland sound engineer's spare-bedroom experiment - taking a pair of earphones apart to build a custom set for his wife - became the in-ear monitor brand touring artists and studio producers trust in more than 90 countries.
Founded in 1951 and running quietly out of Vancouver, Washington, BBSI has turned the least glamorous parts of running a business - payroll, workers' comp, HR paperwork - into a $1.2 billion operation built around one idea: put a real local team in the room.